Renewals Specialist

<p>The Renewals team is a newly created function under our Customer Success organization at MongoDB. We’re looking for a hardworking, driven individual with superb energy, passion and initiative for our renewal business. The Renewals Specialist role focuses exclusively on executing contract renewals and customer retention within an assigned territory.&nbsp;</p> <p>Individuals in this role have a passion for technology and the ambition to dive head-first into new challenges; are adaptive and excited to help innovate with new processes and contribute to what’s already been built. We’re looking for someone who thrives by having daily interactions with customers.</p> <p>We are looking to speak to candidates who are based in Gurugram for our hybrid working model.</p> <h3>What You Will Be Doing</h3> <ul> <li>Manage and proactively work on the Renewals base in the assigned territory for on-time renewals and customer retention</li> <li>Collaboratively working with Sales, Customer Success team and other stakeholders internally</li> <li>Build strong and effective relationships with customers</li> <li>Increase Renewal Rate</li> <li>Reporting Renewals forecast</li> </ul> <h3>What You Will Bring To The Table</h3> <ul> <li>3+ years of customer facing experience in a fast-paced and competitive market, preferably with a focus on closing Renewals</li> <li>A proven track record of overachievement and hitting sales targets</li> <li>Outstanding verbal and written communication skills, with the ability to present to a diverse audience, both internally and externally</li> <li>Driven and competitive. Possess a strong desire to be successful</li> <li>Prior exposure to database, cloud and infrastructure technology is a plus</li> <li>College degree or equivalent work experience</li> </ul> <h3>Things we love</h3> <ul> <li>Passionate about growing your career in the largest market in software (database)</li> <li>Familiarity with databases, develops and open source technology a plus</li> </ul> <h3>Why join now</h3> <ul> <li>MongoDB invests heavily in the development of each of our new hires &amp; continuous career development</li> <li>Best in breed Sales training, including our comprehensive Sales Bootcamps and development programs to drive the personal growth and business impact of our employees</li> <li>We’re committed to developing a supportive and enriching culture for everyone.&nbsp;</li> <li>From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys.&nbsp;</li> </ul> <h