Revenue Cycle Manager

About Us We are fixing US healthcare by building an AI-native physical care platform, starting with home health. Home health is a $140B industry with less than $10B in EBITDA — 40% of revenue is spent on pure administrative waste. We automate this work with AI, creating a fundamentally different cost structure compared to incumbents. This lets us rapidly take market share by serving the 30% of patients who go untreated today. By reshaping the cost structure of this industry, we unlock its growth. We've built one of the best AI teams in the world (from Character AI, Scale, Palantir, Citadel, Jane Street) and paired them with a team of healthcare veterans to build a new type of healthcare company: one that delivers care at the speed of an AI company. Our physical care platform already operates with 30pp higher gross margins than traditional home health providers. With our AI advantage, we pay nurses more, remove their admin burden, and unlock the scale economics that have been missing from this fragmented industry. If we served this entire $140B market, instead of $10B in EBITDA, we'd drive $60B. We're starting with home health, then expanding to all delivered care. Our mission is "any care, any where" . Fundamentally, our incentives are aligned with America. Every dollar in revenue we make is two dollars taken out of the healthcare system. If we succeed, so does US healthcare. Role overview We’re seeking a hands-on Revenue Cycle Management (RCM) Manager to lead and support a team of specialists in a home health environment. This manager will stay close to daily operations, monitor team performance, and respond quickly to questions and emerging issues to help the team meet its goals. The role focuses on accounts receivable (AR), helping the team move outstanding claims from follow-up to verified resolution. What You’ll Do Manage and support RCM specialists working across home health revenue cycle workflows. Track attendance and monitor individual and team performance against established KPIs and daily quotas. Review workflow boards throughout the day to spot backlogs, red flags, and specialists at risk of missing their end-of-day quotas. Respond promptly to specialist questions while balancing real-time workflow monitoring and other team needs. Identify process gaps and work with the team to resolve issues affecting daily performance. Apply your home health and Homecare Homebase (HCHB) knowledge to help specialists navigate workflows and resolve operational questions. Accounts receivable and collections Guide specialists and team leads in prioritizing assigned commercial, Medicare, and Medicare Advantage receivables, including aged balances, payer responses, rejections, denials, and upcoming filing or appeal deadlines. Oversee claim follow-up through resolution: verify claim status and payment, investigate collection barriers and underpayments, and guide appropriate corrections, reprocessing, reconsiderations, or appeals under payer-specific