Senior Administrator - Business Systems

<p>We are looking to speak to candidates who are based in India for our hybrid working model.</p> <h3>About MongoDB</h3> <p>The database market is massive, and MongoDB is at the head of its disruption. The MongoDB community is transforming industries and empowering developers to build amazing applications that people use every day. We are the<strong> </strong>leading modern data platform and continue to innovate at scale to support our customers and internal teams with world-class systems and experiences.</p> <h3>About Team</h3> <p>IT SaaS Engineering Team plays a critical role in optimizing MongoDB sales processes, streamlining customer interactions, and maximizing the efficiency of our sales efforts. By leveraging Salesforce, the team ensures that business users have the tools, automation, security, and governance needed to effectively manage customer relationships, support operational processes, and drive business growth.</p> <p>With deep expertise in Salesforce administration, platform governance, automation, and system operations, the team continuously enhances the Salesforce CRM platform to meet evolving business needs. The team partners closely with stakeholders across Sales Operations, Revenue Operations, Security, Compliance, and Engineering to deliver scalable, secure, and reliable Salesforce solutions.</p> <h3>What you’ll do</h3> <ul> <li>We are looking for a<strong> </strong>Senior Salesforce Administrator to manage and enhance the Salesforce CRM system supporting MongoDB’s Sales organization.</li> <li>Effectively work both autonomously and collaboratively across Salesforce platform administration, configuration, release support, security, and audit-related activities.</li> <li>Work closely with Tech Leads, Program Managers, Developers, DevOps teams, and Business Stakeholders to understand requirements and deliver scalable declarative solutions.</li> <li>Contribute across multiple functions including platform administration, CI/CD participation, release support, access governance, security improvements, and audit readiness.</li> <li>Ensure appropriate controls, documentation, and governance practices are followed to maintain a strong and effective control environment.</li> </ul> <h3>Responsibilities</h3> <ul> <li>Administer, configure, and maintain the Salesforce platform, including users, roles, profiles, permission sets, sharing settings, page layouts, record types, and other core administrative functions.</li> <li>Build and enhance Salesforce solutions using declarative tools such as Flows, Validation Rules, Approval Processes, Lightning App Builder, Dynamic Forms, and page layouts.</li> <li>Support DevOps and CI/CD activities including deployment, validations, release readiness, environment coordination, an