upGrad Study Abroad
India, IN · On-site · Full-time
Senior Admissions Counsellor
Posted 1 month ago
- Location
- India, IN
- Work mode
- On-site
- Employment
- Full-time
- Experience
- Senior
About the role
RESPONSIBILITIES & DUTIES • Engage with assigned leads and promptly initiate contact through the auto dialer system. • Qualify leads by assessing their interest, needs, and eligibility for upGrad's programs. • Build rapport, credibility and establish trust with leads through effective communication and active listening. • Schedule Video Counselling [VC] sessions with Admission Counsellors for qualified leads. • Coordinate schedules and ensure smooth communication between leads and Admission Cou…
Requirements
- ability to engage leads via auto dialer
- lead qualification for program eligibility
- strong communication and active listening
Skills
- outbound calls
- lead qualification
- video counselling
- lead scheduling
- admissions counselling
- customer communication
- auto dialer
- crm
About the company
upGrad Study Abroad
Posted via Adzuna
How to apply
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