Wells Fargo
Bangalore, IN · On-site · Full-time
Senior Commercial Loan Servicing Representative
Posted 23 days ago
- Location
- Bangalore, IN
- Work mode
- On-site
- Employment
- Full-time
- Experience
- Lead
About the role
About this role: Wells Fargo is seeking a Senior Commercial Loan Servicing Representative In this role, you will: Monitor and evaluate the quality of inbound or outbound customer calls Document quality issues and performance measures for management review Oversee a group of service monitors Provide information and assists in the feedback and formal education process of other staff Work closely with both internal and external customers to meet their service needs Act as a subject matter ex…