Senior Community Manager

Webflow is the agentic web marketing platform for modern marketing teams, helping organizations build, manage, and optimize high-performing web experiences that drive predictable growth and strengthen brand trust. Building at Webflow will need grit, because we move fast, without ever sacrificing craft or quality. The people who build on Webflow make some of the best work on the web. We're looking for a Senior Community Manager to give that work a bigger stage, bring those builders together, and make Webflow's community known. You'll reimagine our programs and online spaces, plan events, and back the leaders running groups around the world. You'll also make sure what members tell you reaches the teams building the product, and that the work they share shapes how Webflow tells its story. This is a hands-on role for someone who can set a direction and then build it. About the role: Location: Remote-first (United States; BC & ON, Canada) Full-time Permanent Exempt The cash compensation for this role is tailored to align with the cost of labor in different geographic markets. We've structured the base pay ranges for this role into zones for our geographic markets, and the specific base pay within the range will be determined by the candidate’s geographic location, job-related experience, knowledge, qualifications, and skills. United States (all figures cited below are in USD and pertain to workers in the United States) Zone A: $150,000 - $180,000 Zone B: $141,700 - $170,000 Zone C: $131,700 - $158,000 Canada (figures cited below are in CAD and pertain to workers in ON & BC, Canada) $164,000 - $196,000 This role is also eligible to participate in Webflow's company-wide bonus program. Target amounts are a percentage of base salary and vary by career level. Payouts are based on company performance against established financial and operational goals. Please visit our Careers page for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter. Application Information: Application deadline: applications accepted on an ongoing basis until position is closed and filled This posting is for a new position Reporting to the Director of Brand Engagement As a Senior Community Manager, you'll… Develop a community strategy that takes care of the community we have today and grows with it. Start by listening to members and learning from what's working, then define where we go next: who we serve, which programs we invest in, and how community fits into Webflow's growth. Put the operating model and measurement framework in place. Reimagine our community programs. Decide which programs to keep, evolve, or retire, and design new ones where members need them. Give community leaders the onboarding, playbooks, and support they need to run great groups around the world. Create great community events and activations. Work with our field events team to plan hackathons, challenges, workshops, meetups, and live sessions, online and in person, with clear goals and playbooks that make them repeatable. Build a community storytelling engine. Find the builders doing remarkable work on Webflow, interview them, and turn their projects into spotlights, showcases, and a library of real use cases. Partner with Product Marketing and Content so launches and campaigns are grounded in real community work. Make our online community spaces places people want to be. Own the strategy for where members connect online, including programming, moderation, and the standards that keep conversations useful and generous. Bring the community's voice inside Webflow. Partner with Product, Growth, Support, and Sales to surface feedback, shape early access programs, and connect community engagement to activation, retention, and pipeline. Measure what matters. Track participation, retention, and the community's contribution to growth, and use what you learn to decide what to scale, fix, or stop. About you: Requirements: 5+ years building or running communities for a software product, ideally for developers, designers, or other makers A track record of building community programs from scratch and growing them, such as leader or ambassador programs, hackathons, and events. Tell us about one you built. Hands-on fluency with Webflow or comparable web and design tools. You can build a site, answer a member's question, and speak the language of builders. Experience setting community goals and measuring them against business results like activation, retention, and pipeline Experience running online spaces on platforms like Discord, Slack, or forums, including programming and moderation Experience supporting volunteer leaders and members, online and in person BS / BA college degree or relevant experience You’ll thrive as a Senior Community Manager if you.. Come from the community. You've been a member or leader in a builder community yourself, so you know what makes o