Weekday AI
India, IN · On-site · Full-time
Senior Customer Experience Manager
Posted 1 month ago
- Location
- India, IN
- Work mode
- On-site
- Employment
- Full-time
- Experience
- Senior · 5+ yrs
About the role
This role is for one of Weekday’s clients Salary range: Rs 1800000 - Rs 2000000 (ie INR 18 - 20 LPA) Min Experience: 5 years Location: Mumbai JobType: full-time As a Senior Customer Experience Manager , you will own the success and growth of a portfolio of enterprise customers on the Kapture platform. You will act as a trusted partner to both business and technical stakeholders, driving CSAT, customer adoption, platform value, advocacy, retention, and long-term account health. You will combine …