Senior Customer Service Advisor - DGA13527 | Rozgoo | Rozgoo

Dumfries And Galloway Council

Stranraer, GB · On-site · Full-time

Senior Customer Service Advisor - DGA13527

₹21.0L – ₹31.5LPosted 1 month ago

Location: Stranraer, GB
Work mode: On-site
Employment: Full-time
Salary: ₹21.0L – ₹31.5L
Experience: Lead · 0+ yrs

About the role

© 2026 Rozgoo

Job Description Senior Customer Service Advisor (19/302) Wigtownshire £28,815 - £30,597 Are you energetic, enthusiastic and committed to delivering excellent customer service? These roles are based within Customer Services Centres which bring together Libraries, Local Studies & Archives, Registration, and face to face Customer Services. The role involves a combination of delivering services to customers while also supporting and supervising an onsite staff team. In a typical day you’ll transiti…

Requirements

Strong customer service skills
Ability to supervise and support onsite staff
Work onsite in a customer services centre environment

Skills

customer service
supervising staff
team support
library and archives services
on-site service delivery
frontline communication
experience in libraries or archives
leadership in customer service
handling high-volume enquiries
coaching and mentoring

About the company

Dumfries And Galloway Council

Posted via Adzuna

How to apply

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Dumfries And Galloway Council

Senior Customer Service Advisor - DGA13527

₹21.0L – ₹31.5L