- Location
- India, IN
- Work mode
- On-site
- Employment
- Full-time
- Experience
- Senior
About the role
Job Role: Senior Customer Success Manager L ocation: Gurgaon Role Summary: You will play a pivotal role in ensuring our enterprise customers achieve maximum product value and satisfaction. Your primary focus will be on the customer’s transition from sales prospect to active product user. You'll enhance customer retention and boost their lifetime value by proactively addressing challenges, creating tailored solutions, and identifying upsell opportunities. What you'll be responsible for? POC and …
Skills
- customer success
- customer retention
- customer onboarding
- upsell
- lifetime value
- stakeholder management
- customer satisfaction
- enterprise customers
- go-to-market alignment
- crm
- product adoption
About the company
Karix
Posted via Adzuna
How to apply
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