Corporate Strategy Director

<div class="content-intro"><p>PagerDuty (NYSE:PD) is a leader in Digital Operations Management. In an always-on world, organizations of all sizes trust PagerDuty to help them deliver a perfect digital experience to their customers, every time. Teams use PagerDuty to identify issues and opportunities in real time and bring together the right people to fix problems faster and prevent them in the future. Over 13,000 organizations (including 60 of Fortune 100) rely on PagerDuty to succeed with Digital Transformation, Cloud Migration, and DevOps Modernization. Notable customers include GE, Cisco, Genentech, Electronic Arts, Cox Automotive, Netflix, Shopify, Zoom, DoorDash, Lululemon and more. We are expanding rapidly as a platform for Digital Operations Management using AI/ML and Automation and growing our adoption by Development, IT, Customer Service, Security, and other teams across the organization.</p></div><p>As Senior Director, Corporate Strategy, you will be a key strategic partner to the CEO and executive leadership team, responsible for analyzing market opportunities, driving strategic initiatives, and shaping PagerDuty's growth trajectory in digital operations management and AI-powered enterprise software.</p> <p>Reporting to the VP of Strategy and Corporate Development, you will operate at the tip of the spear—identifying opportunities, synthesizing insights, and delivering actionable recommendations that drive measurable business outcomes across the organization.</p> <p>This role requires domain expertise in enterprise software, DevOps, and AI strategy, combined with the ability to move rapidly from ambiguous problem statements to clear, data-driven recommendations.</p> <p>You will partner directly with senior executives across product, engineering, finance, sales, and marketing to ensure strategic alignment and translate corporate strategy into executable plans with clear ownership and accountability.<br><br></p> <p>**This role is expected to come into the San Francisco office 2 days per week as part of PagerDuty’s hybrid work model, so you can thrive in your new role and fully embrace being a Dutonian!**</p> <h2>&nbsp;</h2> <h2>Responsibilities</h2> <ul> <li>Corporate Strategy &amp; Execution: Partner with the CEO and leadership team to define and lead corporate strategy, including key priorities, objectives, goals, and measurable outcomes; drive end-to-end strategy execution—from problem framing and analysis through actionable recommendations and implementation plans; lead strategic initiatives that create cohesive customer experiences&nbsp; and drive fast decision-making at the executive and board level<br><br></li> <li>AI &amp; Technology Strategy: Serve as the subject matter expert on enterprise AI strategy, with deep knowledge of AI adoption trends, competitive landscape, and emerging agent platforms; identify and develop AI-driven opportunities and initiatives that translate PagerDuty's AI investments into measurable business outcomes, providing recommendations on positioning, priorities, and go-to-market approaches<br><br></li> <li>Market Analysis &amp; Financial Modeling: Conduct deep market analysis including TAM assessment, competitive positioning, emerging trends, and adjacency opportunities in DevOps, IT Ops, observability, and infrastructure software; build sophisticated financial models including P&amp;L projections, investment scenarios, and return analysis for new markets, products, and strategic initiatives; evaluate strategic investments, pricing strategies, go-to-market models, and facilitate organizational prioritization with clear ROI analysis; support corporate development activities including market analysis for potential acquisitions and partnership synergies<br><br></li> <li>Cross-Functional Leadership &amp; Team Development: Serve as a senior trusted partner to the&nbsp; executive leadership team, influencing major strategic decisions, demonstrating the ability to lead strategic discussions and decision making; drive cross-functional collaboration to ensure strategic initiatives align with corporate objectives and establish clear execution ownership; communicate complex strategic concepts clearly and concisely to both technical and business audiences, influencing thinking and driving alignment; lead, coach, and scale a high-performing strategy team, fostering analytical rigor, bias for action, and accountability<br><br></li> </ul> <h2><strong>Basic Qualifications</strong></h2> <ul> <li>Domain Expertise: Deep expertise in DevOps, IT Operations, observability, monitoring, incident management, infrastructure software, or adjacent enterprise application/infrastructure