Senior Dispute Investigator at People's Choice | Rozgoo | Rozgoo

People's Choice

Brisbane CBD, AU · On-site · Full-time

Senior Dispute Investigator

Posted 18 days ago

Location: Brisbane CBD, AU
Work mode: On-site
Employment: Full-time
Experience: Lead · 4–7 yrs
Education: bachelor's

About the role

© 2026 Rozgoo

About the role – Permanent, Full-time Join a team where your investigation expertise goes beyond resolving disputes-you will help protect members and shape how the bank supports victims of scams and fraud. Key responsibilities include: Lead complex card dispute investigations – take ownership of significant and complex card disputes, drawing on expertise across Financial Crimes to investigate cases thoroughly and reach quality, well-supported outcomes. Make a meaningful difference for members i…

Requirements

Bachelor's degree
4+ years investigative experience in financial services
Knowledge of fraud detection and prevention
Strong analytical and decision-making skills
Experience with card payment systems

Skills

investigation
financial crimes
fraud detection
dispute resolution
risk assessment
card payment systems
scam prevention

Benefits

Health Insurance
Paid Leaves
Bonus & Incentives

About the company

People's Choice

Posted via Adzuna

How to apply

Apply Now takes you to Rozgoo, where auto-apply can submit your application for this role. Updated today.

People's Choice

Senior Dispute Investigator