- Location
- Singapore, SG
- Work mode
- On-site
- Employment
- Full-time
- Experience
- Senior · 0+ yrs
About the role
The incumbent will be responsible for the case management of pre/post sale service transactions. The Case Manager supports Operations to ensure a smooth, timely, and positive service experience for the financial representatives and clients on new and existing policies Position Responsibilities: End-to-End Case Management The Case Manager is responsible for overseeing the end-to-end service aspects throughout the case lifecycle (pre- and post-sale) Pre-sale: The Case Manager will mainly liais…