Senior Host Development Lead, Incentives

<div class="content-intro"><p><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.</span></p></div><p><strong>The Community You Will Join:&nbsp;</strong></p> <p>Airbnb creates opportunities for millions of hosts to build a business, develop connections with guests and hosts, and positively impact local communities.&nbsp;</p> <p>The strength of the global Host community sets Airbnb apart. We keep hosts at the center of everything we do.&nbsp;</p> <p>The Airbnb Community team treats hosts as partners by fostering connection, supporting their development and success, and incorporating their feedback in our product and policies.</p> <p><strong>The Difference You Will Make: </strong></p> <p>The Senior Host Development Lead is an experienced leader who will drive the Community incentives and recognition strategy that shapes communications, education and engagement to accelerate host growth across their lifecycle.</p> <p>This role requires a balance of leadership and operational excellence to build and optimize programs that incentivize our hosts to grow through recognition and education. You will work with leadership and cross-functional partners to set strategy and evolve programs like Superhost and new programs along the host lifecycle. You will partner in the operation and continuous optimization of these programs, using data and host feedback to ensure they are inclusive and globally scalable. Initiatives may include qualification criteria, recognition milestones, benefits programs, engagement or education to incentivize actions —designed as a system to drive meaningful growth and loyalty with hosts.</p> <p><strong>A Typical Day:</strong></p> <ul> <li><strong>Lead the strategy of Airbnb’s host community incentives, recognition and benefits programs</strong> to drive meaningful host growth, positive sentiment, and loyalty with hosts.&nbsp;</li> <li><strong>Design and implement </strong>initiatives that deepen host quality, educate hosts on actions to strengthen their businesses, drive retention, and motivate our best hosts.&nbsp;</li> <li><strong>Cultivate strong cross-functional relationships </strong>(Product, Marketing, Data Science, Policy, Design, Customer Support, Community, Supply) to represent the host perspective and ensure incentive and education systems scale globally while adapting to lo