Senior Internal IT Auditor

<div class="content-intro"><p>PagerDuty (NYSE:PD) is a leader in Digital Operations Management. In an always-on world, organizations of all sizes trust PagerDuty to help them deliver a perfect digital experience to their customers, every time. Teams use PagerDuty to identify issues and opportunities in real time and bring together the right people to fix problems faster and prevent them in the future. Over 13,000 organizations (including 60 of Fortune 100) rely on PagerDuty to succeed with Digital Transformation, Cloud Migration, and DevOps Modernization. Notable customers include GE, Cisco, Genentech, Electronic Arts, Cox Automotive, Netflix, Shopify, Zoom, DoorDash, Lululemon and more. We are expanding rapidly as a platform for Digital Operations Management using AI/ML and Automation and growing our adoption by Development, IT, Customer Service, Security, and other teams across the organization.</p></div><p>We are seeking a highly analytical and technically proficient <strong>Senior Internal IT Auditor</strong> to join our Internal Audit team. This specialized role operates at the critical intersection of core corporate business cycles (Finance, Accounting, Legal, HR) and IT architecture within a fast-paced SaaS environment.</p> <p>The ideal candidate is a strong, seasoned IT auditor who possesses a deep understanding of financial workflows and data flows. In addition to core SOX 404 compliance responsibilities, this individual will bring an active professional interest in emerging technologies—specifically the integration of Artificial Intelligence (AI) and automated tools within finance—and how these advancements alter the corporate risk landscape and control environment.</p> <p>Reporting to Internal Audit leadership, you will operate as a self-starter who balances structured testing methodologies with the intellectual curiosity required to evaluate evolving technical architectures.</p> <h3><strong>Key Responsibilities</strong></h3> <ul> <li><strong>Integrated SOX Testing &amp; SOC Governance:</strong> Execute end-to-end testing for both IT General Controls (ITGCs) and Business Process Controls. Lead the comprehensive review of SOC 1 (Type 2) reports, ensuring all Complementary User Entity Controls (CUECs) are accurately mapped, aligned, and validated.</li> <li><strong>ITAC &amp; Revenue Engineering Validation:</strong> Direct the evaluation and testing of complex IT Automated Controls (ITACs) and Key Reports (IPE/IUC). Review application configurations, system logic, and custom code integrations to ensure the accuracy of SaaS revenue recognition metrics and general ledger impacts.</li> <li><strong>Control Environment Evolution (AI &amp; Automation):</strong> Monitor and assess the deployment of AI, machine learning, and advanced automation within the Finance function. Evaluate how these emerging technologies alter the control environment, identify novel risk vectors, and design appropriate governance frameworks and audit procedures.</li> <li><strong>SaaS Integration Scoping:</strong> Analyze end-to-end automated workflows across the enterprise software ecosystem (e.g., NetSuite, Salesforce, Billing/CPQ engines, and AWS). Scope and mitigate financial and operational risks associated with system integrations, APIs, and data pipelines.</li> <li><strong>Process Documentation &amp; Architecture Mapping:</strong> Translate complex technical, data science, and engineering workflows into audit-ready documentation that maps directly to financial, operational, and compliance control objectives.</li> <li><strong>Operational Audits &amp; Quality Assurance:</strong> Pivot as needed to execute ad-hoc operational audits aimed at enhancing business efficiency and mitigating risk. Perform quality assurance reviews on workpapers executed by co-source partners to ensure adherence to professional audit standards.</li> </ul> <h3><strong>Candidate Profile</strong></h3> <ul> <li><strong>Technical &amp; Operational Hybrid:</strong> Strong foundational background in IT auditing, with a thorough grasp of core corporate cycles such as Quote-to-Cash, Record-to-Report, and Procure-to-Pay. Able to evaluate a process from both an operational compliance perspective and a system configuration perspective.</li> <li><strong>Tech-Forward Perspective:</strong> Possesses a genuine interest in leveraging technology to solve compliance challenges, alongside a technical curiosity regarding how AI models, data pipelines, and intelligent automation impact financial integrity and internal data controls.</li> <li><strong>SOX Subject Matter Expert:</strong> Proven experien