Senior ITSM Process Support Analyst at A&O Shearman | Rozgoo | Rozgoo

A&O Shearman

Tamlaght O'crilly, GB · On-site · Full-time

Senior ITSM Process Support Analyst

₹47.3L – ₹47.3LPosted 26 days ago

Location: Tamlaght O'crilly, GB
Work mode: On-site
Employment: Full-time
Salary: ₹47.3L – ₹47.3L
Experience: Senior

About the role

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We have an exciting opportunity for a Senior ITSM Process Support Analyst to join our IT Team, based in A&O Shearman's Belfast office. What you will do Reporting to the Global Service Desk Senior Manager, the Senior ITSM Process Support Analyst provides senior-level administration, coordination and reporting support for IT service management (ITSM) processes across the IT organisation. The role manages the administration of defined process activities end-to-end, maintains process documentation,…

Requirements

experience supporting ITSM processes
strong process documentation skills
ability to coordinate and report at senior level

Skills

itsm
service desk
process documentation
administration
coordination
reporting
itil

About the company

A&O Shearman

Posted via Adzuna

How to apply

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A&O Shearman

Senior ITSM Process Support Analyst

₹47.3L – ₹47.3L