- Location
- Bangalore, IN
- Work mode
- On-site
- Employment
- Full-time
- Experience
- Senior
About the role
Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively …
Requirements
- Customer support experience
- Ability to troubleshoot complex issues in a software platform
Skills
- customer support
- technical support
- search and relevance
- ai/llm concepts
- troubleshooting
- incident handling
- escalations
- elastic stack
- monitoring
- ticketing systems
About the company
Elastic
Posted via Adzuna
How to apply
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