Senior People Operations Specialist (m/f/d)

Mission Brief 

As a Senior People Operations Specialist, you will play a key role in delivering a seamless and positive employee experience throughout the entire employee lifecycle. You will own and continuously improve core People Operations processes, ensuring compliance, operational excellence and scalable service delivery from onboarding through offboarding.

Your Role in Our Space Mission: 

• Manage end-to-end employee lifecycle administration from hire to exit

• Manage employment contracts, amendments and employee data changes

• Maintain employment documentation and templates

• Administer vacation, sick leave and parental leave processes

• Manage employee inquiries and service requests

• Drive resolution of People Operations cases and tickets

• Support managers and employees with operational HR questions

• Issue employment and reference letters

• Maintain employee guides and process documentation

• Standardize employee lifecycle processes across locations

• Partner closely with Talent Attraction, HR Business Partners, managers and employees to deliver seamless People Operations support

• Identify process improvement opportunities and contribute to operational excellence initiatives

• Create and maintain process documentation, work instructions and knowledge resources

• Create and maintain efficient, compliant and employee-centric lifecycle processes while delivering excellent employee support and self-service solutions

Qualification Checklist 

• Bachelor's degree in Human Resources, Business Administration, Economics or a related field

• 3+ years of experience in People Operations, HR Administration, HR Shared Services or a comparable HR function

• Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment

• High attention to detail and commitment to data accuracy and compliance

• Strong stakeholder management and communication skills

• Process-oriented mindset with a passion for operational excellence and continuous improvement

• Experience working with HR systems and digital HR processes

• Ability to work independently while collaborating effectively across teams

• Fluent in English and German

Benefits 

• Employee Participat