- Location
- India, IN
- Work mode
- On-site
- Employment
- Full-time
- Experience
- Senior
About the role
Our mission is to ensure customers trust Amazon to deliver a perfect order experience on every order. The Order Performance team within Perfect Order Experience (POE) is responsible for setting performance standards and ensuring that every purchase in our stores meets or exceeds Amazon's high bar for fulfillment quality and customer service quality — regardless of seller or channel. For our external selling partners, we set minimum performance expectations and enforce those expectations by limi…
Requirements
- experience in order performance or fulfillment management
- knowledge of customer service quality standards
- ability to monitor and enforce performance expectations
Skills
- order performance management
- customer service quality
- fulfillment quality standards
- seller and channel performance
- minimum performance expectations
- enforcement of standards
About the company
Amazon
Posted via Adzuna
How to apply
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