Senior Product Designer

<p class="p1"><strong>Location(s):</strong> US (remote), Boston (hybrid), or New York (hybrid)</p> <h3><strong><br>About this role</strong></h3> <p>Toast is shifting from B2B powerhouse to consumer innovator. We're using our restaurant and guest data to make dining feel personal and frictionless, and with AI in the mix, we want discovery, booking, and dining to feel genuinely memorable.</p> <p>You'll own reservations and booking end to end, from the messy, undefined version of the problem to the pixels that ship. Booking looks simple on the surface. It isn't. Making it feel easy is what this role is all about. You'll flex across other consumer surfaces when we need you there.&nbsp;</p> <p>You'd join a small, ambitious Consumer Design team that feels and operates like a startup within a larger company.&nbsp; We have autonomy and the runway to reimagine dining and we all love to roll our sleeves up and jam together.<br><br></p> <h3><strong>A day in the life (Responsibilities)&nbsp;</strong></h3> <p><strong>Thinking</strong></p> <ul> <li>Take an ambiguous problem and come back with a point of view and a prototype</li> <li>Design the whole loop, not just the booking screen</li> <li>Hold both sides in your head. A guest booking a table and a restaurant running a floor want different things</li> <li>Use behavioral data and guest feedback to shape what's next</li> </ul> <p><strong>Prototyping</strong></p> <ul> <li>Build working prototypes fast, in whatever tool gets you there (Figma Make, Cursor, Replit, Magic Patterns, Lovable)</li> <li>Get something testable in front of people within days. Rough is fine, invisible isn't</li> <li>Run small experiments and think in phases</li> </ul> <p><strong>Craft</strong></p> <ul> <li>Own visual and interaction quality end to end. Real opinions on type, spacing, hierarchy, motion</li> <li>Design native mobile and responsive web that holds up against the best apps people use</li> <li>Contribute to our design systems</li> </ul> <p><strong>Working together</strong></p> <ul> <li>Partner closely with product, eng, research, and marketing</li> <li>Raise the bar for the designers around you through crit and pairing (not a management role, but a senior one)</li> <li>Advocate for the guest even when the pressure runs the other way, and explain why in terms the business cares about</li> </ul> <h3><strong>What you'll need to thrive (Requirements)</strong></h3> <ul> <li>5 to 7+ years designing consumer or consumer-grade pr