Senior Product Manager, Safety

<div class="content-intro"><p>Discord has a highly engaged community of millions of daily active users who use the platform for many different reasons, but there’s one thing that nearly everyone does: <strong>play video games.</strong> Discord plays a uniquely important role in the future of gaming, and we are focused on making it easier and more fun for people to hang out before, during, and after playing games.</p></div><p>At the heart of Discord's communities is Safety. The Safety team at Discord is responsible for ensuring users find belonging by minimizing exposure to abuse on the platform. We're looking for a Product Manager to lead our work on scaled abuse — fake accounts, account takeovers, scraping — and help keep Discord a safe and welcoming place.</p> <p>Reporting to our safety Group Product Manager, you'll create the vision, build the systems, and lead the cross-functional strategy that detects and prevents scaled abuse before it reaches our users. This is a high-ownership, high-impact role with significant room to shape strategy, drive investment, and define how we measure and win in this space.</p> <p><strong><br>What You'll Be Doing</strong></p> <ul> <li>Own the product philosophy, vision, and multi-quarter roadmap for scaled abuse, spanning fake accounts, ATO, scraping, and recidivism detection — prioritizing proactive, foundational investments that compound across the platform.</li> <li>Define, own, and socialize the north-star metrics for the space and report progress against those goals to the relevant stakeholders.</li> <li>Translate threat research into forward-looking defensive product work, so our roadmap focus’s on the highest-leverage defensive investments rather than one-off firefights</li> <li>Drive cross-functional execution with growth, security, anti-abuse and product teams to minimize impact of abuse on our users. This work spans machine learning solutions, heuristics, and building delightful features in-app.</li> <li>Partner with product teams across Discord to embed abuse resistance into new surfaces before they ship.</li> </ul> <p><strong>What you should have</strong></p> <ul> <li>Ability to thrive in ambiguous environments, excited about finding solutions to complex, adversarial problems and then executing on them.</li> <li>Passionate about Discord and about keeping users safe from abuse at scale.</li> <li>5+ years of experience as a product manager building and shipping great software, including driving prioritization, trade-offs, and timelines. Some of that experience should include designing and shipping user-facing anti-abuse features.</li> <li>Strong product sense and pride in understanding Discord and our users.</li> <li>Strong analytical