ADCI - Karnataka
Bangalore, IN · On-site · Full-time
Senior Program Manager
Posted 1 month ago
- Location
- Bangalore, IN
- Work mode
- On-site
- Employment
- Full-time
- Experience
- Lead · 0+ yrs
About the role
We are seeking a Senior Program Manager to lead high-impact, cross-functional programs within OTS Service Desk, operating across a global ecosystem of Operations, Product, TPM, and Field Engineering teams. This role owns the end-to-end program lifecycle — from ambiguous problem statements to scaled execution — driving operational excellence, service delivery improvements, and customer experience outcomes across multiple regions and time zones. The ideal candidate thrives in ambiguity, can indep…