Senior Software Engineering Manager, ToastNow

<p>Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.</p> <p>We are seeking a seasoned Engineering Manager for Toast Now - the team putting the power of the entire Toast platform into the pockets of restaurant managers and operators.&nbsp; Our ToastNow app has a rating of 4.9 stars. Our goal is to deliver native app experiences that empower restaurant operators to manage their business in real-time, whether from the restaurant floor, the back office, or their couch at home.&nbsp;</p> <p>We're delivering an innovative new product on modern mobile technologies. Our teams are very agile and extremely customer-focused. UX, PM, and software engineers work hand-in-hand every day, and teams get feedback directly from pilot customers. We have high standards for customer satisfaction, and we strive to deliver high quality features in rapid iterative cycles.</p> <p>The talent density on this team is high with low homogeneity - folks drive impact and value differently, and we’re looking for a seasoned individual to lead such a high performing team.</p> <p><strong>A day in the life (Responsibilities)</strong></p> <ul> <li>Drive delivery of business outcomes, including planning, schedule, and execution&nbsp;</li> <li>Drive cross-team and cross-organization efforts with predictable results and excellent collaboration&nbsp;</li> <li>Collaborate closely with PM and UX to fill the teams’ backlog with actionable, valuable work</li> <li>Ensure end-to-end quality and delivery of software, including ownership of monitoring and production issues&nbsp;</li> <li>Hire and develop new team members</li> <li>Coach individuals in professional and technical development</li> <li>Champion the use of AI tools and practices to accelerate development, improve team velocity, and pioneer new ways of building - setting the bar for what it means to be an AI-first engineering organization.</li> </ul> <p><strong>What you'll need to thrive (Requirements)</strong></p> <ul> <li>Experience leading and mentoring successful teams to drive predictable business results</li> <li>Experience delivering a high quality iOS and/or Android experience - both inside the app and across the native stack</li> <li>Experience managing a mix of core contributions &amp; away team engagements</li> <li>Experience delivering products on technologies such as GraphQL and microservices</li> <li>Not afraid to get hands-on or go deep to help the team reach its goals - and you encourage high agency and exploring creative outlets</li> <li>A desire to build diverse teams that win together and prio