Senior Specialist, Procurement

<p>Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.</p> <p>We are looking for a strategic, analytical, and highly collaborative Senior Procurement Specialist to manage our indirect procurement efforts. In this role, you will be a true steward of the business, managing a portfolio of $25M+ in indirect spend across key categories including Hardware, Software/SaaS and Professional Services. You will partner closely with internal stakeholders to ensure they have the tools, services, and partnerships they need to succeed.</p> <p>We operate in a unique environment that combines the fast-paced, builder mentality of a startup with the structured, scalable rigor of a corporate enterprise. If you take immense pride in ownership, lead with curiosity, and know how to deliver impactful savings while making it incredibly easy for your stakeholders to do business, we would love to meet you. This is a hybrid role, blending the flexibility of remote work with in-person collaboration at our Chennai Toast office.</p> <p><strong>A day in the life (Responsibilities)&nbsp;</strong></p> <ul> <li>Drive and execute comprehensive sourcing and category management strategies across Marketing, Branding, Events and Professional Services to align with Toast’s broader financial goals.</li> <li>Manage the end-to-end contract lifecycle, negotiating terms that drive measurable cost savings while mitigating risk and protecting the business.</li> <li>Champion an exceptional "ease of doing business" by designing frictionless procurement workflows and removing operational roadblocks for internal teams.</li> <li>Act as a trusted advisor and business steward, building deep relationships across the organization and guiding stakeholders through the procurement process with empathy and clear communication.</li> </ul> <p><strong>What you'll need to thrive (Requirements)</strong></p> <ul> <li>Bachelor’s degree in business, Supply Chain, Finance, or a related field.</li> <li>6+ years of dedicated experience in indirect procurement, with a strong background in process improvement and Procure-to-Pay (P2P) optimization.</li> <li>Deep expertise in category management and contract management.</li> <li>Hands-on familiarity with modern procurement and spend management tools, specifically Zip.</li> <li>Demonstrated experience implementing AI use cases within procurement to drive automation, efficiency, or deeper data insights.</li> <li>Exceptional verbal and written communication skills, paired with the ability to work effectively across multiple concurrent projects in a fast-paced environment.</li> <li>Proven experience in