Senior Staff Software Engineer, Core Automation

<div class="content-intro"><p>Ready to do the most impactful work of your career? At&nbsp;<a href="https://www.coinbase.com/?utm_campaign=mt_o_m_w_m_m__coi_0_jd-onchain&amp;utm_source=coinbase">Coinbase</a>, we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.”&nbsp;<a href="https://www.coinbase.com/careers">learn more about working at Coinbase</a>.</p></div><p>The Core Automation team envisions a future where AI-powered operations lead to seamless, delightful experiences for customers and maximum value for shareholders. Towards this vision, our strategy is to 1) start with automating two key areas with Agentic AI: Customer Support and Compliance, 2) incorporate learnings from this automation experience and build primitives and orchestration solutions that allow us to scale and 3) scale across a variety of domains enabling AI to enhance every part of customer experience and internal processes.</p> <p>It’s day 1 for us. We’re laser focused on automating customer support and compliance processes today. This is not just focused on driving efficiencies by automating manual processes, but reimagining what processes and systems must look like in a fully AI driven automated world, and then bring that vision to reality working across cross functional teams to offer a delightful customer experience, improving compliance posture and delivering outsized shareholder value.</p> <p><strong>What you’ll be doing (ie. job duties):</strong></p> <ul> <li>Design and implement Agentic AI systems that power Coinbase’s customer support experience and compliance processes</li> <li>Design a platform (primitives, orchestration platform, tools, etc.) that would allow other domains to quickly leverage Agentic AI to automate their processes</li> <li>Interact with stakeholders in many different organizations that build Coinbase products or are responsible for financial operations</li> <li>Participate in shaping of the strategy and execution path of Coinbase Platform</li> <li>Manage individual projects priorities, deadlines and deliverables with your technical expertise</li> <li>Mentor and train other team members on design techniques and coding standards</li> <li>Write high quality, well tested code to meet the needs of your customers</li> </ul> <p><strong>What we look for in you (ie.