Service Delivery Manager at Thales Group | Rozgoo | Rozgoo

Thales Group

Ottawa, CA · Hybrid · Full-time

Service Delivery Manager

Posted 22 days ago

Location: Ottawa, CA
Work mode: Hybrid
Employment: Full-time
Experience: Lead · 5+ yrs
Education: bachelor's

About the role

© 2026 Rozgoo

Service Delivery ManagerApply: Hybrid: Ottawa: Halifax - Wilkinson: Victoria - 905 Ellery: Full time: Posted Today: R0338558Location: Ottawa, CanadaIn fast changing markets, customers worldwide rely on Thales. Thales is a business where brilliant people from all over the world come together to share ideas and inspire each other. In aerospace, transportation, defence, security and space, our architects design innovative solutions that make our tomorrow's possible.Service Delivery ManagerOttawa,…

Requirements

5+ years service delivery or project management experience
knowledge of IT service management frameworks like ITIL
experience managing customer relationships
strong communication skills
bachelor's degree or equivalent
experience with risk and incident management

Skills

service delivery
project management
stakeholder management
it service management
itil
customer relationship management
risk management
performance metrics
agile methodologies
cloud services
contract management
incident management
problem management
vendor management

About the company

Thales Group

Posted via Adzuna

How to apply

Apply Now takes you to Rozgoo, where auto-apply can submit your application for this role. Updated today.

Thales Group

Service Delivery Manager