Service Desk Analyst at HAYS | Rozgoo | Rozgoo

HAYS

Sydney CBD, AU · On-site · Contract

Service Desk Analyst

Posted 11 days ago

Location: Sydney CBD, AU
Work mode: On-site
Employment: Contract
Experience: Mid-level · 0–3 yrs
Education: bachelor's

About the role

© 2026 Rozgoo

Service Desk Analyst | NSW Government | 6-Month Contract | Sydney Your new company You will be joining a well-established NSW Government organisation that provides essential services to the community. You will work within a collaborative ICT team focused on delivering reliable technology services and high-quality support to users across the organisation. Your new role As a Service Desk Analyst, you will provide first-line IT support to users both face-to-face and remotely.You will be responsibl…

Requirements

Relevant IT qualifications or diploma
Experience in IT support or service desk role
Basic understanding of hardware and software troubleshooting
Good communication skills
Familiarity with ticketing systems

Skills

it_service_desk
technical_support
user_support
incident_management
remote_support
hardware_troubleshooting
software_troubleshooting
ticketing_systems
customer_service
networking_basics
government_ict_standards

About the company

HAYS

Posted via Adzuna

How to apply

Apply Now takes you to Rozgoo, where auto-apply can submit your application for this role. Updated today.

HAYS

Service Desk Analyst