- Location
- Kolkata, IN
- Work mode
- Remote
- Employment
- Full-time
- Experience
- Mid-level · 6–10 yrs
About the role
TCS hiring for Service desk Location: Kolkata experience: 6 -10 yrs must have: Proficient in English communication and should have experience is taking calls to support 24*7 basis to customers located in US, Europe. · Responsible to provide remote support to all desktop infrastructure relates requests or incidents for users remotely · Work experience in ITSM ticketing tool, tracking and closure · Incident Management experience – Managing incidents including business expectations and communicati…
Requirements
- proficient in english communication
- experience taking calls to support 24x7 basis
- experience with itsm ticketing tool
- incident management experience
Skills
- english communication
- itsm ticketing
- incident management
- remote desktop support
- remote support
- 24x7 support
- it incident management
- it support
- ticketing tool
About the company
Tata Consultancy Services
Posted via Adzuna
How to apply
Apply Now takes you to Rozgoo, where auto-apply can submit your application for this role. Updated today.
Apply Now