Service Desk Technician (6757) with Security Clearance | Rozgoo | Rozgoo

MetroStar Systems Inc.

Rosslyn, US · On-site · Full-time

Service Desk Technician (6757) with Security Clearance

₹53.4L – ₹53.4LPosted 1 month ago

Location: Rosslyn, US
Work mode: On-site
Employment: Full-time
Salary: ₹53.4L – ₹53.4L
Experience: Mid-level · 1+ yrs

About the role

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As a Service Desk Technician, you'll provide onsite 24x7x365 ITIL-based Service Desk focused on mission-critical incidents at Post and VIPs. You'll also monitor service desk queues and assign tickets to Deskside Support team members based on volume and skill set, with the goal to make an impact across the federal government. We know that you can't have great technology services without amazing people. At MetroStar, we are obsessed with our people and have led a two-decade legacy of building the…

Requirements

itil-based service desk experience
ability to support 24x7x365 operations
security clearance

Skills

it service management
itil
service desk
incident management
ticketing
queue monitoring
onsite support
deskside support
federal government support

About the company

MetroStar Systems Inc.

Posted via Adzuna

How to apply

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MetroStar Systems Inc.

Service Desk Technician (6757) with Security Clearance

₹53.4L – ₹53.4L