Servicenow Tools Administration | Rozgoo | Rozgoo

Trigent Software Private Limited

Richmond Town, IN · On-site · Full-time

Servicenow Tools Administration

₹10L – ₹26LPosted 23 days ago

Location: Richmond Town, IN
Work mode: On-site
Employment: Full-time
Salary: ₹10L – ₹26L
Experience: Mid-level

About the role

© 2026 Rozgoo

Solution Design & ImplementationLead ServiceNow CSM solution design and implementation activities.Gather and analyze business requirements from customer service, operations, and support teams.Translate business needs into scalable ServiceNow CSM solutions and workflows.Configure and customize ServiceNow CSM modules, including:Case ManagementCustomer Service PortalConsumer Service OperationsService Operations WorkspaceKnowledge ManagementCommunitiesRequest ManagementEntitlements and ContractsDes…

Requirements

Experience with ServiceNow CSM modules
Knowledge of case and request management
Ability to translate business requirements into solutions
Skills in configuration and customization

Skills

servicenow
csm
case management
service portal
knowledge management
request management
entitlements
contracts
workflow design
business analysis
solution design
customization

About the company

Trigent Software Private Limited

Posted via Adzuna

How to apply

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Trigent Software Private Limited

Servicenow Tools Administration

₹10L – ₹26L