Kotak Mahindra Bank
Noida, IN · On-site · Full-time
Sky-Analyst-Service Quality-Sky Channel-Service Quality
Posted 24 days ago
- Location
- Noida, IN
- Work mode
- On-site
- Employment
- Full-time
- Experience
- Mid-level
About the role
Description The Sky-Analyst will be responsible for analyzing and improving the quality of services provided by the Sky Channel. This role involves a deep understanding of customer needs and the ability to identify areas for enhancement. The successful candidate will work closely with the Service Quality team to develop strategies and implement initiatives that drive customer satisfaction and loyalty. Responsibilities Conduct thorough analysis of customer interactions and feedback to identify t…