Social Media & Community Manager (all genders) - Working Student

About us At GotPhoto, we are freeing photographers to be more successful. Through our platforms GotPhoto.com and fotograf.de , we help professional photographers simplify and transform the way they work — from photo management and client communication to ordering and payment processing. Our end-to-end workflow and e-commerce solution gives photographers more time to focus on what matters most: being behind the lens. Since 2012, we’ve built a sustainable and profitable business driven by entrepreneurial spirit, innovation, and a deep understanding of photographers’ everyday challenges. Today, thousands of photographers trust our software , creating their own success stories along the way. As the leading e-commerce engine for professional volume photographers and a business backed by EQT, one of the world’s leading private equity firms, we’re powered by a team of 150+ talented and international people building technology that simplifies photographers’ everyday work and helps them focus on capturing meaningful moments. Join us on our journey to empower photographers like never before. Do you want to be the voice that connects a global community of professional photographers? Are you ready to master the balance between reliable social media execution and genuine community engagement using the latest AI tools? ...then you are our perfect match! Prepare for a steep learning curve in a high-growth SaaS environment where you’ll see the direct impact of your work on our global photographer community from week one. What You'll Do Social Media Publishing: You create, schedule, and publish content planned by our campaign owners across Facebook and Instagram. You’ll adapt material for format, crop, and captioning to ensure it hits the mark every time. Community Support: You are the heartbeat of our Facebook community—answering routine threads, welcoming new members, and ensuring no question sits unanswered. Smart Routing: You’ll identify questions that need deep product knowledge and route them to the right internal experts, ensuring our photographers get the answers they need. AI-Enabled Workflow: You’ll use our internal AI tools to draft replies and find help center resources faster, keeping our tone consistent while maintaining a human touch. Team Support: You’ll pitch in on smaller marketing tasks and German-language content support, working closely with the Community & Education Manager. What You'll Bring Experience You are currently enrolled at a university with at least one year of study remaining, ideally in Marketing, Communications, or a related field. Ideally, you have already held a working student position in a marketing or social media environment. You have a proven track record of being reliable and self-organized. Skills Bilingual Excellence: You are fluent in German and have strong professional English skills. Platform Native: Instagram and Facebook are second nature to you; you understand how to adapt content for different audiences. Com