Software Engineer, AI Teammates Experience

<p>Asana is seeking an experienced and empathetic Software Engineer to join our AI Teammates Experience team. Asana’s AI Teammates are fundamentally changing the way teams collaborate in and outside of Asana by giving teams access to AI agents that can take on tasks and collaboratively work with human colleagues to complete them.&nbsp;You’ll be building engaging experiences that enable our customers to work effectively with their AI Teammates. You’ll build the interaction and product surfaces for teams, users, and admins, working closely with foundation teams on prompting systems, evaluation/testing infrastructure, and agent capabilities. We’re looking for an engineer who is passionate about AI, curious to learn about everything from how people interact with agents to prompt engineering.</p> <p>This role can be based in our San Francisco offices with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you're interviewing for this role, your recruiter will share more about the in-office requirements.</p> <p><strong>About the team</strong></p> <p>AI Teammates Experience owns the end-to-end user-facing experience of AI Teammates, from first discovery and adoption through ongoing collaboration. We build for three core audiences: teams, admins, and individual users. We help teams create, discover, interact with, and manage their AI Teammates; help admins deploy AI Teammates successfully in their organization; and help users discover and work with their Personal Teammates.</p> <p><strong>About Asana AI Teammates</strong></p> <p>AI teammates are autonomous, specialized AI agents designed to work alongside human teams, handling complex, multi-step workflows like product management, customer service, and sales. They can help teams make progress across workflows around the clock, share context to boost productivity, and act as collaborators rather than just chatbots.</p> <p><strong>What you’ll achieve</strong></p> <ul> <li>Drive full-stack development of robust systems and product surfaces that enable users to guide and work alongside their AI Teammates.</li> <li>Collaborate with cross-functional product, design, and platform teams to turn cutting-edge AI capabilities into intuitive product surfaces that provide clear value for teams.</li> <li>Contribute to the next generation of interaction patterns for AI, from conversational flows and human-in-the-loop workflows to experiences that maintain context over time and build user trust.</li> <li>Apply empathetic product judgment and rapid experimentation to iterate on features, ensuring high quality, usability, and measurable imp