Pearson
Chennai, IN · On-site · Full-time
Software Engineer II - Amazon Connect & AWS Contact Center Solutions
Posted 10 days ago
- Location
- Chennai, IN
- Work mode
- On-site
- Employment
- Full-time
- Experience
- Senior
About the role
The Specialist, Technology Solutions is a senior-level individual contributor with deep subject matter expertise in Amazon Connect and AWS platform services, who independently leads complex, cross-functional analyses and solution design initiatives. Acting as a bridge between business stakeholders and technical teams, this role evaluates ambiguous business needs, develops innovative process models, and delivers data-driven recommendations that inform strategic decisions and major technology inv…