Software Engineer - Internal Tools

<p>PlanetScale is growing rapidly and reinventing the database space. The PlanetScale platform offers both PostgreSQL and Vitess clusters. Vitess is an open-source database clustering system for horizontal scaling of MySQL that enables businesses to efficiently handle large-scale data workloads — without sacrificing developer experience. We're bringing the same scaling power to PostgreSQL with Neki, our sharded PostgreSQL product.</p> <p>We're hiring a software engineer to build the internal tools that run PlanetScale. You'll automate the manual work that slows a growing company down: incident response, on-call, support workflows, onboarding, and the dozens of other small things that take up our time.</p> <p><strong>Location</strong></p> <p>This role is in-office only at our San Francisco headquarters. You must already live in the SF Bay Area and be able to work from the office most days.</p> <p>This is not a remote role. We do not offer relocation. We do not sponsor visas.</p> <p>If you need to relocate, work remotely, or need visa sponsorship, please do not apply.</p> <h2>What You'll Do</h2> <ul> <li>Build AI-enabled tools and agents that automate manual work across engineering, support, and operations</li> <li>Write bots and integrations for Slack, PagerDuty, and the other systems we run the business on</li> <li>Build internal dashboards that give the team visibility into what's actually happening</li> <li>Integrate LLM APIs and AI coding tools directly into the internal systems you build</li> <li>Ship small, useful things fast. Iterate based on what people need</li> <li>Work directly with senior engineers and leadership to find friction and fix it</li> <li>Own your projects end to end: design, build, ship, support</li> </ul> <p>For example, you might:</p> <ul> <li>Automate our incident response process</li> <li>Build automations for customer support</li> <li>Build internal dashboards that measure our service quality</li> </ul> <h2>What We're Looking For</h2> <p><strong>Required:</strong></p> <ul> <li>0-2 years of professional software engineering experience, or equivalent project or internship work</li> <li>Solid fundamentals in at least one of TypeScript, Ruby, or Go</li> <li>Comfortable building with AI coding tools and LLM APIs. This role is AI-enabled work, not just AI-assisted</li> <li>Comfort writing scripts, small services, or automations that solve a real problem</li> <li>Clear written communication</li> <li>Already based in the San Francisco Bay Area. We do not relocate for this role.</li> <li>In-office at our San Francisco headquarters most day