Solutions Engineer, Mid-Market West (Pre-Sales)

<div class="content-intro"><h2>About Hightouch</h2> <p>Hightouch is an Agentic Marketing Platform powered by the industry-leading Composable CDP. With complete brand context, customer data, and performance history in one place, every marketer finally has the power to build and ship end-to-end campaigns themselves. Teams move faster, stay on brand, and get AI marketing that actually works.</p> <p>Founded in 2019 and headquartered in San Francisco, Hightouch enables marketing teams to analyze performance, brainstorm ideas, and generate creative at a speed and quality that wasn't previously possible.</p> <p>Named a Leader in the 2026 Gartner® Magic Quadrant™ for Customer Data Platforms, Hightouch is trusted by leading enterprises like Domino's, Spotify, Aritzia, Cars.com, Ramp, and PetSmart.</p> <p>At Hightouch, our mission is to help our customers leverage data and AI to grow their businesses. The team is ambitious, impact-driven, efficient — and we believe humility, kindness, and compassion are essential to our success. If you're energized by velocity, obsessed with raising the bar, and want to build alongside people who care deeply about each other and our customers, we'd love to meet you.</p></div><h2><strong>About the Role</strong></h2> <p>This role is for someone who wants to own the technical win. As a Mid-Market Solutions Engineer at Hightouch, you will partner with your Account Executives to drive the full technical sales motion from deep discovery and architectural solutioning to tailored product demonstrations and rigorous technical validation. You will own relationships with technical champions, co-develop account strategy, and guide customers to our solutions by navigating complex, multi-stakeholder buying committees and running competitive enterprise sales cycles. We leverage a disciplined value-selling motion, and are looking for deep experience in sales cycles where you have had to earn the technical win, not assume it.</p> <h2><strong>What You’ll Do</strong></h2> <ul> <li>Lead technical discovery to deeply understand a customer’s data architecture, marketing workflows, and business objectives; and translate that into differentiated requirements and a compelling solution design.</li> <li>Design and deliver tailored product demonstrations and architectural solutions spanning Hightouch’s suite of products.</li> <li>Run proof-of-concept engagements end-to-end: scoping, designing, executing, and validating with the discipline and rigor required to close complex enterprise deals.</li> <li>Build deep technical relationships with data engineers, architects, and marketing technologists becoming their trusted advisor.</li> <li>Navigate complex buying committees, engaging confidently with technical teams, marketing leaders, and C