- Location
- Bangalore, IN
- Work mode
- On-site
- Employment
- Full-time
- Experience
- Senior
About the role
Job Overview • The Senior Product Support Technical Advisor for the SCION Delivery Platform (SDP) plays a critical role in ensuring the stability, reliability, and customer success of IQVIA’s strategic data delivery platform. This role acts as a technical escalation point across Product Support, Platform Engineering, DaaS, and Operations, bridging product functionality and operational excellence. • You will be responsible for advanced issue triage, root cause analysis, production support, and c…
Requirements
- Experience in technical support and escalation
- Knowledge of data delivery platforms
- Proficiency in root cause analysis
- Ability to coordinate cross-functional teams
Skills
- root cause analysis
- production support
- issue triage
- platform engineering
- operations
- product functionality
About the company
IQVIA
Posted via Adzuna
How to apply
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