AT&T
India, IN · On-site · Full-time
Sr Specialist-Tier 2 Application Support Engineer (Kafka Admin, Event Hub & Azure)
Posted 1 month ago
- Location
- India, IN
- Work mode
- On-site
- Employment
- Full-time
- Experience
- Lead
About the role
Key Responsibilities - Provide Tier 2 support for escalations from Tier 1 across incidents, alerts, environment issues, and C2W events. - Resolve complex issues and lead root cause analysis, trend investigation, and improvement ticket creation. - Support iTrack work requests, consulting tickets, and platform-aligned project deliverables. - Provide additional C2W support when engaged by Tier 1. - Execute compliance-related support tasks including CCRC, AT&T Cybersecurity Scorecard, and SOX suppo…