- Location
- India, IN
- Work mode
- On-site
- Employment
- Full-time
- Experience
- Senior
About the role
Resolve operational problems within the defined schedules and service level agreements. Analyse root causes of operational malfunctions and provide resolutions. Handle escalated issues and follow-up on outstanding issues promptly. Develop preventive measures and document issue resolution procedures. Manage job calendars and flows to ensure timely completion. Recommend process improvements to improve operational efficiency and cost-effectiveness. Monitor system operations and troubleshoot proble…