Staff Engineer - Office of the CTO

<div class="content-intro"><p>Yotpo is leading the next era of trust and loyalty in eCommerce. With AI-powered Reviews and Loyalty solutions, we help brands turn browsers into customers and customers into advocates. Through deep integrations across the eCommerce ecosystem and the trust of over 30,000 global brands, Yotpo delivers seamless omnichannel experiences that increase conversion, strengthen customer relationships, and drive profitable, long-term growth.</p></div><h2>Your Mission at Yotpo</h2> <p>Yotpo helps brands turn first-time shoppers into lifelong customers through our AI-powered eCommerce marketing platform. Our technology is at the heart of it all, and we are on a mission to redefine how we build software in the age of Agentic AI. We are looking for elite, passionate builders to join a high-impact team that is leading this transformation.</p> <p>As a member of the Office of the CTO, your mission is to <strong>make every engineer at Yotpo 10x more effective.</strong> You will be a central driver in reimagining our Software Development Lifecycle (SDLC), building the intelligent platforms, automated golden paths, and AI-powered tools that will fundamentally change how we build software. This is a rare opportunity to have a massive, force-multiplying impact on our entire R&amp;D &amp; Product organizations, building the systems that enable hundreds of engineers to innovate faster and deliver with exceptional quality. The role is based in our Tel Aviv office.</p> <h2>Key Responsibilities</h2> <ul> <li><strong>Shape the Software Factory:</strong> Act as a key thought leader in shaping Yotpo's Software Factory — the agentic workflows and loops that carry work from idea to production. You will research, prototype, and build the agents, harnesses, and tools behind them, and define the governance, controls, and standards that keep the factory predictable and safe at scale.</li> <li><strong>Build the Platform Beneath It:</strong> The factory only runs on solid foundations, and the Office of the CTO owns them. You will take a hands-on role in building and scaling the shared infrastructure every agentic workflow depends on — our AI gateway, shared memory and context graphs, guardrails, and the golden paths that abstract this complexity away from the teams using it.</li> <li><strong>Make Quality Automatic:</strong> Turn those standards into enforcement — automated gates in our CI/CD pipelines, evaluations and guardrails for agent-generated work, and the telemetry that tells us whether the factory is actually producing better outcomes. Quality, testing, security, and reliability become the default, not the exception.</li> <li><strong>Drive Adoption &amp; Foster Community:</strong> Champion the tools you build. You will create documentation, lead workshops, and act as an internal advocate for your users, turning their feedback into the next iteration. You will also mentor and guide builders across R&amp;D and product — in Tel Aviv and across our global sites — helping to foster our AI-native culture.</li> <li><strong>Cultivate Engineering Excellence:</strong> Raise the bar for how we build. You will set and evolve the technical standards, review practices, and architectural principles that define what "good" looks like at Yotpo, and hold the line on craft as AI accelerates everything around it.</li> </ul> <h2>What You Bring: Mindset, Experience &amp; Qualifications</h2> <p>We are looking for a "Swiss Army knife" — a passionate, high-impact engineer who thrives on solving complex challenges and building leveraged solutions.</p> <h3>Your Mindset &amp; How You Work</h3> <ul> <li><strong>You Have a Builder's Mentality &amp; Deep Ownership:</strong> You have a deep-seated need to build and fix things. You don't just identify problems; you roll up your sleeves, take full ownership of the outcome, and follow through until you see a measurable impact.</li> <li><strong>You are Customer-Obsessed:</strong> You are driven to understand the developer's workflow, identify their friction points, and build tools they love. A sloppy process or a broken tool genuinely bothers you because you know it impacts your customer.</li> <li><strong>You are a Collaborative, Low-Ego Influencer:</strong> You thrive on partnership. You know how to influence decisions and bring people along with you, working across teams to drive change with humility and a focus on the shared goal.</li> <li><strong>You are a Self-Starter Who Drives Change:</strong> You don't wait to be asked. You proactively identify opportunities, start i