Cloudera
Canberra Region, AU · On-site · Full-time
Strategic Customer Success Manager
Posted 28 days ago
- Location
- Canberra Region, AU
- Work mode
- On-site
- Employment
- Full-time
- Experience
- Senior · 3+ yrs
About the role
Business Area: Customer Care Seniority Level: Mid-Senior level Job Description: Strategic Customer Success Manager’s (CSM’s) are charged with driving Success Plans through operating as a trusted advisor and customer advocate to drive successful outcomes for our highest profile customers. You will act as a direct liaison between Cloudera and the customer on their Cloudera journey, ensuring that all facets of the customer product adoption journey take place, planning, preparing and driving the ex…