Vertiv Energy
Thane, IN · On-site · Full-time
Supervisor Service Technical Support
Posted 29 days ago
- Location
- Thane, IN
- Work mode
- On-site
- Employment
- Full-time
- Experience
- Lead · 2+ yrs
About the role
Key Responsibilities: Technical Support: Provide technical assistance on-site or remotely with minimal supervision. Model and enforce safety and security guidelines at all times. Lead customer meetings and root cause investigations as directed. Proactively identify potential issues and coordinate with relevant departments to reduce impact. Sustaining: Lead development and maintenance of software-related documentation. Provide support and documentation to internal teams, SWE, and external custom…