- Location
- Mumbai, IN
- Work mode
- On-site
- Employment
- Full-time
- Experience
- Mid-level
About the role
About the Role: As a Support Engineer, we are looking for a technically sound and customer-centric professional to drive the resolution of product-related issues, enhance customer satisfaction, and ensure seamless post-sales support. You will play a pivotal role in providing timely, efficient, and scalable solutions to our customers using DoubleTick. This role requires a combination of technical troubleshooting, clear communication, and a passion for solving complex problems. You will work clos…
Requirements
- technical troubleshooting
- customer-centric support
- clear communication
- product issue resolution
Skills
- technical troubleshooting
- customer support
- post-sales support
- issue resolution
- product support
- communication
- ticketing systems
- crm
- root cause analysis
- debugging
- system monitoring
About the company
Double Ticks
Posted via Adzuna
How to apply
Apply Now takes you to Rozgoo, where auto-apply can submit your application for this role. Updated 8 days ago.
Apply Now