- Location
- Bangalore, IN
- Work mode
- On-site
- Employment
- Full-time
- Experience
- Mid-level · 0+ yrs
About the role
The role involves responding to alerts, performing initial troubleshooting, and escalating issues as per SOPs It offers exposure to enterprise WAN infrastructure, multi-vendor environments, and international connectivity, Responsibilities Requirements Key Responsibilities: Perform continuous monitoring of WAN links and network devices using NMS tools, Respond to alerts, raise and update incident tickets as per SOPs, Perform basic troubleshooting for WAN-related issues and escalate as per SLA, D…