Trigent Software Private Limited
India, IN · Remote · Full-time
System Engineer L2
₹1L – ₹28LPosted 2 months ago
- Location
- India, IN
- Work mode
- Remote
- Employment
- Full-time
- Salary
- ₹1L – ₹28L
- Experience
- Mid-level
About the role
System Engineer L2 Job Description Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customer emails in timely manner. Manage and resolve customer complaints. Identify and escalate …
Requirements
- excellent communication skills
- ability to empathize and handle irate customers
- troubleshooting knowledge for base OS issues
- experience with windows, outlook, teams, citrix, vdi, vpn, security apps
- remote support capability
Skills
- troubleshooting
- windows
- outlook
- microsoft teams
- citrix
- vdi
- vpn
- security applications
About the company
Trigent Software Private Limited
Posted via Adzuna
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