TCPS Analyst at American Express | Rozgoo | Rozgoo

American Express

India, IN · Hybrid · Full-time

TCPS Analyst

Posted 22 days ago

Location: India, IN
Work mode: Hybrid
Employment: Full-time
Experience: Mid-level · 2–5 yrs
Education: bachelor's

About the role

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TCPS Analyst Gurugram, HR, India(Hybrid) Job Description The primary objective would be to deliver very high standard of customer service by reviewing and analyzing requests received from merchants and customers globally for prepaid products and make informed decision to pay or decline the request post determining if all the compliance requirements are met. Travelers Cheques & Prepaid Servicing (TCPS) operations team ensures extraordinary customer service for our customers and merchants in a 24…

Requirements

Bachelor's degree
2-5 years customer service or compliance experience
Knowledge of prepaid financial products
Attention to detail
Strong communication skills

Skills

customer_service
compliance_review
risk_assessment
data_analysis
prepaid_products
fraud_detection
process_improvement
multitasking

Benefits

Health Insurance
Paid Leaves

About the company

American Express

Posted via Adzuna

How to apply

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American Express

TCPS Analyst