- Location
- Kolkata, IN
- Work mode
- On-site
- Employment
- Full-time
- Experience
- Lead
About the role
Location: Kolkata Mode: Work from Office CTC: 3,50,000 - 4,00,000 Key Responsibilities Lead, manage, and monitor the day-to-day performance of the telecalling team. Allocate calling tasks and ensure achievement of daily, weekly, and monthly targets. Monitor calls, follow-ups, conversions, registrations, and overall team productivity. Conduct regular call audits and provide feedback/coaching to improve call quality. Train new team members on calling processes, scripts, CRM usage, and communicati…
Requirements
- experience in team leadership
- knowledge of telecalling and CRM
- ability to manage and train teams
Skills
- team leadership
- telecalling
- crm
- performance monitoring
- training
- call auditing
- communication coaching
Benefits
- Bonus & Incentives
About the company
CLIRNET
Posted via Adzuna
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