Team Leader at Teleperformance | Rozgoo | Rozgoo

Teleperformance

UK, GB · On-site · Contract

Team Leader

₹64.9L – ₹64.9LPosted 20 days ago

Location: UK, GB
Work mode: On-site
Employment: Contract
Salary: ₹64.9L – ₹64.9L
Experience: Mid-level
Education: high school

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About the role

Teleperformance is hiring a Team Leader based in Glasgow, Lanarkshire, Scotland, UK . This is a Full time opportunity. Team Leader Location: Cuprum,Glasgow On Site only Contract: Full-Time, Permanent Salary £24784.50 Hours: 37.5 hours per week The Role: You willbe responsible forleading, coaching,developingand mentoring a team of Customer Service Agents, enabling?them to succeed against qualitative and quantitative targets, whilst ensuring full compliance to all business and client rules and pr…

Requirements

Experience in team leadership
Strong customer service background
Good coaching and mentoring skills
Ability to manage targets and compliance
Effective communication skills

Skills

team leadership
coaching
customer service
performance management
mentoring
compliance
communication
target setting
client management
conflict resolution
quality assurance

About the company

Teleperformance

Posted via Adzuna

How to apply

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Teleperformance

Team Leader

₹64.9L – ₹64.9L