Subhadra Jobs Consultancy Hiring For BPO
Bangalore, IN · On-site · Full-time
Team Leader Operations
Posted 1 month ago
- Location
- Bangalore, IN
- Work mode
- On-site
- Employment
- Full-time
- Experience
- Mid-level · 0+ yrs
About the role
We do have the opening for the Team leader in Bpo Interested please apply Team Management Manage coach and motivate a team of 15 to 25 associates Conduct daily huddles performance reviews and oneonone sessions Handle attendance shrinkage leave planning and roster adherence Operations Management Monitor daytoday ecommerce operations orders cancellations returns RTO refunds Ensure SLA TAT AHT productivity and quality targets are met Coordinate with internal teams Quality Training WFM Tech Require…