Technical + CS Enablement Manager

Our Mission & Values: At Drata, we help companies earn and keep the trust of their users, customers, partners, and prospects. We’re the proof layer that shows great companies deserve the trust they aim to build. We live our values every day. Built on Trust means consistency is everything. Act with Integrity by always doing the right thing. Being Customer-Obsessed keeps the people we serve at the center of our work. Competitive Fire drives us to push ourselves harder than anyone else. Diversity brings unique perspectives that lead to better solutions. Automation First ensures we save time and money by making efficiency a priority. Our Culture & Work Style 🚀 At Drata, we’re not just building software - we’re building a mindset. Everything we do springs from: Be a Driver (Owner‑Operator Mentality): Own your work. Improve relentlessly. Deliver results. Move at Drata Speed (Precision & Velocity): Fast decisions. Quick learning. Immediate impact. Stay Mission-Driven (Customer‑Obsessed): Challenge assumptions. Deliver value. Stay hungry. If you thrive when you’re empowered, energized, and working with smart, mission-driven people, you’ll feel at home here. Why Join The Drata Team? The best way to understand the Driver’s Mindset is to see it in action. We’re an award-winning, mission-driven team of 600+ people worldwide , united by a culture that values trust, speed, and continuous growth. See the Speed: Watch our CEO, Adam Markowitz, discuss the hyper-growth journey, from $0 to $100M ARR in just four years Hear the Voice of the Team : Explore our "Life at Drata" page for employee testimonials on our collaborative and the growth opportunities available. Experience the Impact : See why we are consistently recognized on Fortune's Best Workplaces lists. Connect with Us on Socials: LinkedIn - follow us for company updates, employee stories, and career news. Job Summary: Drata is looking for a passionate, high-performing Technical + CS Enablement Manager to help take our post-sales and technical teams to the next level. If you thrive in a creative, fast-paced environment and love helping teams grow, this is an opportunity to make a visible impact across Customer Success and technical functions at Drata. This individual will partner closely with Customer Success, Product, Marketing, and Leadership to onboard, develop, and continuously up-level teams across Customer Success Management, Account Management, Implementation, and Solutions Architecture. Reporting to the Director of Sales Enablement, this role is highly cross-functional and ideal for someone who can quickly identify team needs, turn insight into action, and build programs that drive measurable outcomes. If you’re looking to roll up your sleeves, shape how teams learn, and help customers realize more value from Drata’s platform, this role might be for you. What you'll do: Embed deeply with Customer Success teams to understand strengths, gaps, and performance trends across CSMs, AMs, Implementation, and Solutions Architects, then translate those insights into targeted enablement plans. Build and maintain onboarding programs for new hires across post-sales and technical functions, including live training, virtual curriculum, certifications, and reinforcement. Design and deliver ongoing enablement focused on renewals, expansion, product knowledge, technical adoption, and customer outcomes. Develop technical enablement curriculum that gives technical teams deep product understanding and the confidence to guide customers through implementation, adoption, and long-term success. Partner cross-functionally with Product, Marketing, and leadership to enable teams on new product launches, evolving workflows, and strategic initiatives. Create high-impact training sessions, playbooks, documentation, and certifications that help teams perform consistently and scale effectively. Establish measurable outcomes for onboarding, training, and program effectiveness, and continuously improve enablement based on results. What you'll bring: 4+ years of experience in enablement, customer success, sales, technical training, or a related leadership role. Experience supporting SaaS teams in product-driven environments. A strong ability to communicate, facilitate, and influence effectively at all levels of the organization. A builder mindset with the ability to create practical, scalable programs in a fast-moving environment. Excellent organization, coaching, and program management skills. The ability to connect technical depth with customer-facing impact so teams can drive adoption, retention, and growth. Nice to Have but Not Required Experience in security, compliance, risk, or adjacent technical domains. Familiarity with enablement or sales methodologies such as FORCE Management, Value Selling, Sandler, MEDDICC, or similar frameworks. Working knowledge of tools such as Salesforce, Gong, Highspot, Glean, or similar enablement and productivity platforms. How we support you: At