Mercari, Inc.
India, IN · On-site · Full-time
Technical Product Manager (Japanese/English) - CS & Trust & Safety
Posted 29 days ago
- Location
- India, IN
- Work mode
- On-site
- Employment
- Full-time
- Experience
- Lead
About the role
Introduction We are looking for a hands-on Technical Product Manager to own product strategy and measurable outcomes for the tools and workflows that power Customer Support (CS) and Trust & Safety (TnS) for Mercari. You will identify high-impact problems, create the roadmap, write clear product requirements, manage delivery, and measure results. This role requires strong product judgment, practical use of data and AI, and the ability to bridge Japan-based stakeholders and the India engineering …